About us
Pet Mate, established in 1986, is a leading manufacturer of innovative products
for pets and ponds. Our products are split into three brands: CAT MATE, DOG MATE
and FISH MATE. Through a network of distributors we sell our products to over 40
countries worldwide. North American distribution is provided by Ani Mate Inc. a
wholly owned division of Pet Mate Ltd.
The overriding factor behind our success is our dedication to providing quality
branded products at competitive prices and a level of customer service second to
none - that is the cornerstone of Pet Mate's philosophy.
The best quality starts with the best design based on thorough Research and Development.
This belief is combined with use of the best materials, careful UK controlled manufacture
and stringent checks in accordance with leading quality systems, exemplifies technical
design and engineering at its best. International patents and other intellectual
property rights protect virtually all of our products.
Pet Mate conducts its business with professionalism, integrity and an aspiration
to achieve excellence in all we do. We know our people are vital to success. Our
goal is simple, we only recruit and retain the best people to work with us to serve
our diverse customer base. We aim to provide customers with the highest level of
service. Our customer helpline staff is on hand to answer questions, advise on purchases,
and solve any problems, which may arise. We also offer a comprehensive spare parts
service as proof of our commitment to total customer satisfaction.